A Plus Auto Repair Inc. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit aplusautorepairs.com, request a quote, book a service, or chat with us, and how we use and protect that information.
Information We Collect
We only collect information you choose to share with us or that is needed to provide our services:
- Contact & booking details — your name, phone number, email address, and vehicle information when you submit a form, book an appointment, or send us a text message.
- Service requests — the type of service you need and any notes you provide about your vehicle.
- Chat messages — messages you send through our website chat assistant, which may be used to answer your questions and follow up on your request.
- Usage data — basic technical information such as your browser type, device, and pages visited, collected automatically to help us improve the site.
How We Use Your Information
- To respond to your inquiries and provide quotes and estimates.
- To schedule, confirm, and complete repair and maintenance services.
- To contact you about your vehicle, appointment, or service history.
- To improve our website, services, and customer experience.
We do not sell or rent your personal information to third parties.
How We Share Information
We share information only as needed to operate our business — for example, with trusted service providers that help us run our website, chat assistant, and appointment tools. These providers may only use your information to perform services on our behalf. We may also disclose information when required by law or to protect our rights, customers, or property.
Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the site.
Text Messages
If you contact us by text message, you consent to receive text replies regarding your inquiry, quote, or appointment. Message and data rates may apply. You can opt out at any time by replying STOP.
Data Security
We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request that we update or delete the personal information we hold about you, or ask us to stop contacting you, by reaching out using the details below. We will respond to your request as required by applicable law.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact us: